FAQ

SHIPPING AND HANDLING:

Domestic Orders

After placing your order, you will receive an order confirmation within 24 hours. Once the item is shipped, you will receive an e-mail with the tracking information.

Orders are processed Monday through Friday and there is a 14 day shipping policy, which means we have 14 days from time of payment to send it out, excluding weekends and holidays. Orders typically ship within 3-5 days.

 

We try to accommodate rush orders whenever possible, so contact us at contact@thebhmafia.com prior to placing your order to confirm if we can meet your required delivery date.

 

The total shipping amount is calculated at final check-out. 

Please note: Any customs fees & taxes associated with your purchase are the responsibility of the customer.

 

We ship via FedEx, UPS, & USPS and provide tracking for each order. Once an order is shipped, typical delivery time is 1-5 days. We are not responsible for any lost or stolen orders. A replacement piece or refund in this case, will not be approved.

 

International Orders

 

We ship via FedEx, UPS, & USPS and provide tracking for each order. Once an order is shipped, typical delivery time is 5-10 days. We are not responsible for any lost or stolen orders. A replacement piece or refund in this case, will not be approved.

The BH Mafia is not responsible for any customs fees that may be applied to international orders.

 

Exchanges & Returns

We hope you love your BH Mafia purchase. We gladly accept exchanges. Contact us within 14 days of delivery, and ship items back within 30 days of delivery. I don't accept returns or cancellations, but please contact us if you have any problem with your order.

Custom, personalized, or sale orders cannot be exchanged. 

Conditions of exchange: Buyers are responsible for return shipping cost. If the item is not returned in its original condition, the buyer is responsible for any loss in value.